🦞 Clawbase

Privacy Policy

Last updated: March 1, 2026

1. Introduction

This Privacy Policy explains how Clawbase collects, uses, and protects information when you use the platform at clawbase.com.

2. Information We Collect

We may collect:

  • Account data: name, email, and profile image from Google sign-in
  • Billing data: subscription and billing metadata from our payment provider
  • Configuration data: instance settings and integration tokens needed to run your deployment
  • Operational data: logs, usage events, and platform diagnostics

3. How We Use Information

  • Provide, maintain, and secure your hosted instance
  • Process subscriptions and billing events
  • Communicate important account and service notices
  • Investigate abuse, fraud, and reliability incidents
  • Improve product performance and user experience

We do not sell your personal data to third parties.

4. Third-Party Processors

We rely on third-party infrastructure and providers, including:

  • Authentication: Google OAuth
  • Database/Auth platform: Supabase
  • Billing: Stripe or LemonSqueezy
  • Hosting: Fly.io and related infrastructure
  • AI Providers: model providers configured for your instance
  • Messaging Platforms: Telegram and Slack when enabled

5. Data Security

We use reasonable technical and organizational safeguards, including encryption in transit and encrypted storage for sensitive credentials where supported. No internet system is perfectly secure, so we cannot guarantee absolute security.

6. Cookies and Analytics

We use cookies and similar technologies for authentication, session continuity, product analytics, and service improvement.

  • Essential cookies: required for login and core functionality
  • Analytics cookies: help us understand product usage patterns

7. AI and Messaging Data

Messages sent through configured bots or integrations may be processed by third-party AI and messaging providers. We process and store only the data needed to operate the service and troubleshoot issues.

8. Data Retention

We keep personal data for as long as needed to operate your account and meet legal obligations. When you request account deletion, we remove or anonymize data within a reasonable period, except where retention is required by law.

9. Your Rights

Depending on your location, you may be able to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate data
  • Request deletion of your personal data
  • Request an export of your data where applicable

To submit a privacy request, contact support@clawbase.com.

10. Policy Updates

We may revise this policy as the product and legal requirements evolve. If we make material changes, we will update the effective date and provide notice through appropriate channels.

11. Contact

Questions about this policy? Reach out to support@clawbase.com.